FAQs

Answers to some commonly asked questions are below. If you have more questions about your order or about FC Tulsa merchandise, please email store@fctulsa.com.

Store Hours – The FC Tulsa Team Store is located at 1155 S Elgin Ave. The physical store is open from 10 a.m.–6 p.m. from Monday–Friday and closed on Saturday and Sunday.

Return Policy – Any order that you wish to return can be brought to the FC Tulsa team store at 1155 S Elgin Ave from Monday-Friday from 10 a.m.–6 p.m to be exchanged or returned. Customized items and clearance items are not eligible for exchanges or returns.

Shipping Info – Orders are expected to be packaged and shipped from the FC Tulsa store within 48 business hours of order placement, via USPS. FC Tulsa ships domestically and internationally, wherever the USPS delivers.

DIscount Codes- you can use your season ticket holder discount or fan club member discount. Please note, however, these codes may not be valid on certain items if we are running a sale.

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